Politique de remboursement
Return & Refund Policy
Returns
We offer a 14-day money-back guarantee. This means you have 14 days from the date you receive your item to initiate a return.
To start a return, please contact us at support@uclips.co. Once your return request is approved, we will provide instructions on how and where to send your item.
To be eligible for a full refund, returned items must be received in a sellable condition.
Important notes:
- Customers are responsible for the cost of return shipping.
- We do not charge any return or restocking fees.
- International orders are not eligible for return.
If you have any questions about returns, you can always contact us at support@uclips.co.
Refunds
Once your return is approved and received, your refund will be processed automatically to your original payment method.
- If the returned item is sellable, you will receive a full refund of the product price.
- If the item is not in sellable condition, only 50% of the product price will be refunded.
Shipping costs are non-refundable.